COMMUNICATION AND HUMAN RELATIONS MODULE

  1. DEVELOPMENT OF COMMUNICATION SKILLS
  2. EFFECTIVE SPEAKING AND LISTENING
  3. EFFECTIVE WRITING TECHNIQUES
  4. NONVERBAL COMMUNICATION and BODY LANGUAGE
  5. IMPROVEMENT OF RELATIONSHIPS BETWEEN PEOPLE
  6. MANAGEMENT OF DISAGREEMENTS
  7. SENSITIVITY TRAINING
  8. USING THE POWER OF EFFECTIVENESS
  9. RELATIONS WITH SUPERIORS
  10. RELATIONS WITH INFERIORS
  11. SENSITIVITY, COMMUNICATION and INSIDE CUSTOMER RELATIONS
  12. IDENTIFICATION OF YOURSELF – ACCEPTANCE AND INDIVIDUAL DEVELOPMENT
  13. COMMUNICATION IN SERVICE-1
  14. COMMUNICATION IN SERVICE-2
  15. INTERACTION SKILLS and CONFLICT MANAGEMENT
  16. HUMAN AND INTERACTION
  17. PERSONAL QUALITY AND INTERACTION
  18. THE SECRET OF SUCCESS
  19. INTERPERSONAL AND CORPORATE COMMUNICATION
  20. REACTIVE – PROACTIVE BEHAVIOUR
  21. HUMAN RELATIONS IN BUSINESSES
  22. PRESENTATION TECHNIQUES and COMMUNICATION
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